G B.

Saw a purse belt on the Chanel site and called what I thought was the Beverly Hills Boutique. Nope, it was the "help line" for "Customer Service". Sorry but it was not at all helpful even after 3 tries to speak with someone who knew how to locate that bag. I also attempted to drive to the Beverly Hills location only to find all the streets congested or closed due to a Fathers Day car show. Tried to contact the Costa Mesa boutique and received the same B.S. And hung ups in frustration.
I'm sorry but if I choose to spend $2600.00 or more in that store I kind of expect better service than "have you shopped at Chanel before or you'll have to check one of the boutiques to see if they might carry the bag you are interested in." Shame on you Chanel. CoCo would be swirling in her grave right about now.