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Excellent - easily found everything and able to place order with no issues!
Best options for college textbook rental
Received futon ordered. Paid for expedited shipping. Received item in box that has been taped up repeatedly. There is a hole in box and when futon pulled out, there is a hole in the fabric. Contacted customer service, sent pictures as requested and was told they deemed hole would not affect structural integrity. That's it. Offered 20% back on credit card. This futon is a gift. So I am supposed to just tell the recipient "don't worry about the hole - it won't affect the structural integrity"? No offer to exchange and replace. Stay away - buy your college needed items elsewhere.
Tip for consumers:
Avoid. Find another merchant.
Products used:
Futon
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