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I order a Baking Element and a Broil Element to see if that was the problem with my oven not working. We got the elements installed them, that was not the problem with my oven, removed the elements within 5 minutes of installing them put them back in the box and returned them to PartSelect. I just got an email today telling me I would not be getting my refund of $93.33 because the parts were used. How else can you tell if the parts are going to work if you do not install them. Needless to say not a very happy person right now. Great business - sell the parts - get the money and when they are returned in the same shape you got them in - no refund so they can sell them again to the next victim. Terrible way to do business!
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Could've had my part in 3 days to home depot but chose this website. No one knows where my part...
While their part selector was useful and surprisingly effective, given how many products they...
Thank you for your review. Once a part is returned to our warehouse it is inspected. Once a terminal has been installed, even for second, there are terminal marks on it to show it was installed. Our return policy is posted on our website online "Any part in its original condition may be returned to PartSelect for a full refund within 30 days of shipping. It is our policy to refund the shipping price only if the part was shipped in error.
Please Note: Electronic or electrical parts which show signs of being installed or used CANNOT be accepted for refund under any circumstances."
If the part is returned in its original condition ( bag not open or installed/used) a refund would be applied back to your credit card. If a part has been returned and installed its no good to us because we sell only brand new parts to our customers not ones that have been installed. It may be a working part but if installed we will not resell that to our customers. We sell new parts only to customers. If you are not sure what part you need to order you can always call and speak to someone to assist you on getting the correct part.