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Hi!
Im from the netherlands and I ordered a printbook (named see pala) at blurb. But I received a very personal photobook. Im not the person on the pictures and this photobook is in spanish so it is definitely not for me. Im sure there has been made a mistake. I have sent an email towards Blurb but haven't received a response yet. I have payed for a specific book and have received another one. I think the person who this photobook actually belongs to, also wants to have this fixed!
Greetings,
Gaby
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Hi Gaby,
I'm sorry to hear of the problem with your order. I want to assure you that this is a very rare error, and not something that I would expect to see again in your future orders. Blurb takes this kind of error very seriously, and indeed you'll be asked to return the wrong book with a prepaid return label. I would like to check the status of your support request, so I'm going to send you a private message to gather more details.
Best,
Blurb Team