FTG-Global F.

THIS COMPANY CONTINUALLY RIPS PEOPLE OFF; THEY ARE THIEVES; THEY WILL PROMISE YOU THE WORLD WITH NO INTENTION TO DELIVER.
I purchased a smart phone (over $ 300). From the start things went wrong. It took 2 weeks for process the order (they said 2 days) it turns out they do not have the phone; long story short I received the phone after 69 days to be surprised that the Camera does not work and few scratches on the screen (clearly an used phone); And the emails marathon started;
- They requested photos and videos.
- They asked me to repair it in my country for a "reasonable amount" and record the process for their approval ……
- Finally they asked to return it only for reparation (which I refused! Will take 65 days to get there and another 65 days to have it back)
Up to now I have sent 30 emails (an email everyday) asking for replacement or refund; to receive the same response yet signed by different name ( clearly that Pandawill has only one person but with a million English names), their only response is SEND BACK THE PHONE FOR REPARATION; according to their policy they don't accept replacement nor refund.! In conclusion; if you want to waste your money deal with Pandawill, they are professionals at steeling you hard work money.

Frankly speaking, As a Canadian I was very skeptical about purchasing on line from a Chinese company, yet this company has proved me wrong; now if I need to purchase a product I check out their website first.