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The website is terrible, their customer service is terrible. And they don't even have their customer service number up on their website. I had issues several times logging in, and the customer service agents were unable to figure out what was going on. I have to live with this, because my company provided this pre-loaded card. Why do companies even use this?!
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Hi, thank you for sharing your honest opinion. We certainly don't want you to feel this way! Can we have a look? Please email us more information at social-media@wirecard.com so that we can locate your account. We are confident that once we have more details we can assist you accordingly and find a solution asap. Thank you for your time.