We’re in this together! Stay safe with our COVID-19 guide

View
×

Frim A.

  • 2 Reviews
  • 23 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Baby & Kids, Pets & Animals

Member since August 2016

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    414

Review Distribution

About Me

I have worked

How I Can Help

I am an R & D professional, not an IT. When you need an IT, I recommend Best Buy Geeks. Expensive, but effective.

2 Reviews by Frim

6/8/17
• Updated review

6/8/17
Support Buddy called today and asked my wife to open the computer for them. Then they pretended to be a potential customer for our business. Ostensibly, to hold her on the line for an extended period of time. They are calling about one time per week to give us an update, refund, or PC cleaning. I believe that if you do business with Support Buddy, you will have to pay a ransom just to keep your computer in its present condition.

Close your computer and take it to an IT.
5/22/17
• Previous review

UPDATE:
5/22/17
Support Buddy continues to call. They state that they want me to open my computer so they can do an upgrade and they will refund my money. I have told them repeatedly that I will not open my computer for them again. Just this past week they called and stated that it was time for my annual update. A much younger female asked," Don't you want us to refund your money? I told them again that I had no desire to talk to them about anything and would not open my computer.

Tip for consumers:
Close your computer and take it to an IT. They are NOT affiliated with Microsoft!!

Service
Value
Shipping
Quality
UpDate!
8/5/16
• Previous review

UPDATE:
5/22/17
Support Buddy continues to call. They state that they want me to open my computer so they can do an upgrade and they will refund my money. I have told them repeatedly that I will not open my computer for them again. Just this past week they called and stated that it was time for my annual update. A much younger female asked," Don't you want us to refund your money? I told them again that I had no desire to talk to them about anything and would not open my computer.

5/22/17

All of my purchases have been as advertised. Refunds, when required, have been prompt and dependable.

Frim Has Earned 23 Votes

Frim A.'s review of SupportBuddy earned 5 Very Helpful votes

Frim hasn’t received any thanks yous.

Frim doesn’t have any fans yet.

Frim isn’t following anybody yet.

Similar Reviewers on Sitejabber

jalexm
1/18/21

They diagnosed my computer and fixed the lagging problem in just a few seconds. It techies even...

roxyt2
1/18/21

No pude actualizar el Windows 7 a Windows versión 10 en mi portátil Toshiba. Fue entonces que uno...