Freelancer C.

I've been trying to collect money in the last 3 days and tried different branches. They all said that the western union system was down and that I couldn't collect the money.

When contacting them via phone, the lady had no clue whatsoever about this outage and said to me: "Ask them to call IT to sort it out". Really?

Never again!

Everything started when I opened a claim against them on Paypal, due to a service not being provided properly and also they weren't responding to my complaints.

After escalating the case to Paypal, they straight away kept in touch. Foolishly, I cancelled the claim and here is where my nightmare started. My account has been limited since then and every time I tried to communicate with them, they just didn't reply.

Due to the account limitation, I had money locked on it, projects already paid which I can't download the files and the worst thing: they are chasing one of the freelancers whom worked for me a while ago and trying to play dirty.

Basically they have limited his account as well and the money he had on that time. And now they say that the only way to recover his money is if they convince me to speak directly to them.

This won't happen at all. Now I am only using paypal resolution center to communicate with them. I can see that they don't give a damn about paypal (they never post messages there), but I am taking this very seriously.

The feeling I have is the same I've seen everywhere else: they just want to make a huge profit and not worry about doing their obligations.

I hope paypal acts in a decent way, being reasonable and not weighting the amount of money they make out of freelancer.com.