DO NOT USE THIS SITE! www.uggbootshop.com.au - uggbootshop.com.au - they are the worst company i have ever used 9 weeks on STILL no boots after countless emails i am now being charged 18% to get a refund! The company is a joke and repeatedly ignored my emails and are rude and stropy! I also found out while waiting for the boots they are FAKE... they are not real UGGS. Read the small print on this site and it confirms it. They have terrible reviews everywhere and the boots are terrible quality! They was meant to be a birthday present but two months on its all too late! They have not even apologised!