I purchased eight (8) light bulbs from them, four (4) were DOA. The order took four (4) weeks to arrive. The quality of the bulbs, they are cheaply made. They are E27,110 VAC dimmable LED bulbs. Three (3) separate correspondence with them, they ask for pictures or videos and to restate the problem. Ridiculous, these are screw in light bulbs that are DOA. They clearly try to frustrate you so you won't respond. I should have done a bit more homework on this company before I placed an order with them. I will now have to open a ticket with Paypal, another big pain, to see If I can get a refund. Be warned, do business at your own risk.
Dear Frank,
Thank you for taking your time to write your review, we apologize for this situation.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. Please check detailed warranty and return terms here: http://www.gearbest.com/about/warranty-and-return.html. We have followed your issue and offer you solution in the ticket. Please kindly reply.
Awaiting for your early reply.
Best Regards,
Gearbest.com