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Frank G.

Contributor Level

Total Points
161

2 Reviews by Frank

  • Instacart

4/11/21

It was too late before I realized how bad the buying service actually was they overcharge you for for most items and they take advantage of the situation. I've been charged as high as 35% difference between store price and their price you are not dealing with the stores when you purchase using their service you are purchasing from them.

Some of the big box stores like Costco and Aldi must set a limit because there seems to be a great difference in markup between these stores and other ones.

Once I realized this I tried to cancel my subscription you have to read the fine print you only have a limited period of time before you can cancel and then you're stuck I would definitely advise against it I have made sure that it will not renew.

Amazon Prime and the new service at Walmart much better. Best pricing, Walmart. You cannot beat it.

Tip for consumers:
Make sure you read all the terms and conditions before you decide to use this service.

  • Gearbest

1/10/16

I purchased eight (8) light bulbs from them, four (4) were DOA. The order took four (4) weeks to arrive. The quality of the bulbs, they are cheaply made. They are E27,110 VAC dimmable LED bulbs. Three (3) separate correspondence with them, they ask for pictures or videos and to restate the problem. Ridiculous, these are screw in light bulbs that are DOA. They clearly try to frustrate you so you won't respond. I should have done a bit more homework on this company before I placed an order with them. I will now have to open a ticket with Paypal, another big pain, to see If I can get a refund. Be warned, do business at your own risk.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lilyl19
Lily L. – Gearbest Rep

Dear Frank,

Thank you for taking your time to write your review, we apologize for this situation.

We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. Please check detailed warranty and return terms here: http://www.gearbest.com/about/warranty-and-return.html. We have followed your issue and offer you solution in the ticket. Please kindly reply.

Awaiting for your early reply.

Best Regards,
Gearbest.com

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