Developed in part with a grant from
the National Science Foundation

Member since June 2018

  • Reviews 4
  • First to Review 3
  • Thank Yous 0
  • Fans 0
  • Profile Views 64

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

4 Reviews by Fran

Sort by: Most helpful




Hear USA 2451 Eastchester Rd., Bx., NY 10469.
On 2/14/2019, I Witness a client enter this office seeking assistance, a Spanish lady with the short black curly hair with glasses behind their counter lie to him that she was out to lunch. She refused to help him even though I witnessed that she was still working behind the counter. Before 1 p.m. a Spanish lady employee with red hair color and the short spanish girl (supervisor) was having issues trying to locate the client paperworks. The client try to help them by submitting documents to make their transition easy to locate those papers but the red hair female and the other female with the short black curly hair with glasses gave him a hard time, they didn't need his help, treating him like a child, ordering him to sit down. This was very disrespectful to this client, this is unbecoming off and unprofessional of these two female employees. The third female (supervisor) kept quiet did not do anything to correct her two female employees. The female with the short black curly hair with glasses, disrespect the client as she left to lunch outside.
I have never experienced this type of reaction by these two employees unprofessional performance with clients at any medical clinic or Hospital at any time frame, and the supervisor didn't do nothing about it. They should be trained for interpersonal communication. My concern observation at this location, they treat you very professional to get your money ($3,500) but when you return back in your future for help, they treat you like crap.




Customer Beware: Do not apply for PLS Visa card, customer service will not notify you through USPS mail, e-mail or a professional courtesy call before they closed your PLS Visa card and whatever balance amount you have in your account they will keep, no refund. Last four Visa number ending **.




>WARNING< Their service phone number and online for request for repair is phony. You can call esurranty every day but they won't pick up your phone calls. Their answering recording is phony because they will not follow up and return any message, USPS mail or email you back. I had USPS certify mailed all documents as listed online, still no response from esurranty. Their agenda is not honor your purchase esurranty insurance contract at any authorized repair center. Esurranty enrollment customer service will only take your money but they will not honor any future esurranty insurance repair service. Beware any fraudulently esurranty respond response.



PR Sazon, 3285 Westchester Ave, The Bronx, NY 10461
New York City Consumer Affairs Laws States you are not obligated to pay 20% tip, you have three suggested option 10% 15% or 20%. Suggestions, pay by cash and tip your option.

Fran Has Earned 9 Votes

Fran O.'s review of eSURRANTY earned 2 Very Helpful votes
Fran O.'s review of Pls earned 3 Very Helpful votes
Fran O.'s review of earned a Very Helpful vote
Fran O.'s review of HearUSA earned 3 Very Helpful votes

Fran hasn’t received any thanks yous.

Fran doesn’t have any fans yet.

Fran isn’t following anybody yet.

Similar Reviewers on Sitejabber


I went in to get a hearing aid. I have insurance, work full time, have excellent credit and I...


Beware of using this company. Very easy to purchase the policy but not so easy when you have a...