I recently purchased a number of monogrammed graduation gifts from Royce through Neiman Marcus online. Royce's service was excellent. The products were quality in both material and monograms. I definitely will order again.
Tip for consumers: it would have been very nice to have a gift wrap/enclosure card option from Royce, in which case, gifts ordered could have been sent directly to the recipient. I would have been happy to pay an additional fee to have that option available.
Products used: all of the products were used. they were monogrammed and therefore non-refundable.