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After booking car hire through Orbitz I had to cancel.
I payed a booking fee of 143USD. They advertise free cancellation, very good I thought. The company sent me an email stating that they had refunded my bank account, this was not so. My bank told me no such refund had been made. After two months of trying to resolve this to no avail I have been left without my money. It is very difficult to contact Orbitz if there is a problem, no email etc. My advice to you all is not to use Orbitz they are very dishonest. I will never use them again.
Tip for consumers:
Do not use Orbitz, if you have to cancel I wish you luck in trying to get a refund.
Products used:
Car hire
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