Thumbnail of user francise48

Francis E.

Contributor Level

Total Points
82

1 Review by Francis

  • JMBullion

12/30/20

Below is an email response i had received from the vendor when UPS failed to announce they had deliver my order. I guess he thought this was an amazon package. Please consider when purchasing any precious metals from them. It sounds like no one will claim responsibility but the customer.

UPS & USPS have both modified their signature confirmation delivery process to make delivery safer for everyone. They will no longer require signatures, but will instead make contact with the recipient, ask them for their name and enter it on their behalf.

We're hearing from customers that this process is not always being diligently followed, and that items are being left on front porches without any notification from the driver. We therefore advise you to be attentive and stay home on the day of expected delivery to ensure you receive your package.

Tip for consumers:
Please read the shipping policy. Neither the vendor or shipping company wants to take responsibility if something happens with your order.

Products used:
I kept the product

Service
Value
Shipping
Quality

Francis Has Earned 2 Votes

Francis E.'s review of JMBullion earned 2 Very Helpful votes

Francis hasn’t received any thanks yous.

Francis doesn’t have any fans yet.

Francis isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user karls512
4/2/24

Their shipper USPS will simply put your order in your mailbox…which may be unsecure. JM Bullion...

Thumbnail of user haykm2
3/8/24

I recently had an unsatisfactory experience with JM Bullion that I feel compelled to share. I...