For Business
Write a Review For Business Write a Review
Thumbnail of user francineh7

Francine H.

Contributor Level

Total Points
96
0
1

1 Review by Francine

Betabrand

  • Betabrand

“How can I reach you?”
1/17/18

I believe that I have crowd funded a dress many months ago. You took the money and I still have no dress. Tried calling several times a day and you just refer me to e-mail which never goes through. What do you suggest I do? Am feeling very frustrated. Does anyone ever answer back? Would like to order from Betabrand but am too dissapointed in your customer service. Thank you for any help.

  • Comments (0)
  • 161K Views
Helpful  (16)
Thank you
Thumbnail of user reginao13
Regina O. – Betabrand Rep

Hi Francine! Crowdfunded items are only shipped out when funding is complete and we fulfill the order. It may take a month or so for the crowdfunding process to finish, which would explain the long wait. Our customer service can be reached at (855) 694-8766 or at info@betabrand.com

Francine Has Earned 16 Votes

Francine H.'s review of Betabrand earned 16 Very Helpful votes

Francine hasn’t received any thanks yous.

Francine doesn’t have any fans yet.

Francine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user donnap2202
Donna P. reviewed Betabrand
4/7/24

I ordered one pair of their typical pants in December as a present for my niece and four months...

Thumbnail of user jndubusister
NancyJan D. reviewed Betabrand
3/15/24

I have purchased many pairs of pants from BetaBrand. I love my denim jeans and decided to get...