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Man, today was rough, and Crisis Text Line? Total letdown again. Gave their Spanish line a shot, but man, over 45 minutes just hanging on. Finally got through, but their Spanish? So choppy, felt like I was talking to Google Translate or something. Tried flipping over to their English line too, but bailed after an hour-long ghosting session.
Switched gears to 988, and what a difference! Quick, on-the-ball service. Makes you wonder why we even bother with that half-baked Crisis Text Line, right? 988's the real deal, instant help when you need it.
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I stopped using crisitextline and used 988 instead.
Santiago G.'s review of Crisis Text Line earned a Very Helpful vote
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Empty.
Two hour wait to be accused of being aggressive and misusing the system, then threatened with...
I called telling them my situation trying to get help and safety but they ended up calling the...
Thank you for sharing your thoughts with us. We never want our texters to feel disappointed or frustrated by their experience.There are times when we have higher than normal wait times and for that we are truly sorry. Thank you for letting us know as this feedback will help to improve our service. If you haven’t tried us in a while, please try us again. If you have any additional questions/feedback, please feel free to submit them here: crisistextline.org/feedback.