Jim G.

I tried several times to log onto Hollister online. Kept getting an error. When I finally did I tried to check out three times with 3 different payment methods. The site would not allow me to place the order. So I called. Could barely understand the rep, but finally was able to place the order. I received a confirmation email followed IMMEDIATELY by a cancellation of the order...with no explanation. I called and the rep couldn't give me an explanation either. He said it would be a few days before I would hear from someone. I can see the charge is on my credit card though. Honestly, a waste of an hour for nothing. You get the feeling that they don't want to sell you anything. How are they even in business? What a totally screwed-up company.