Fahreeba S.

I bought a ticket through Justfly.com for overseas that caught my attention by saying that " 24 hours free cancellation". I trusted them and I bought that ticket just in case if I couldn't find any better option while I was searching on the same day. I found a better ticket and I cancelled the ticket after 15 hours on the same day without worrying about cancellation fee. Then, I noticed they charged me 75$ for using their site and they didn't refund my seat request that was 23.80$. I believe it's not appropriate that they charged me for providing no services. They say very big 24 hour free cancellation but they write very very little see more details and in that option they inform you through some pages that you should pay 75$ for cancellation. I still don't know why they didn't refund my seat request?! I lost my job because of covid 19. It's my worst qurantine experience :(