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They have a good customer service. However, they will not update you if your order will get delayed, unless you ask.
Products used:
Electronics
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I have experienced fraud in dealing with Gear-up. I purchased a Samsung kiosk which comes in a...
Made an order on 9 October 2023 and today is 16 October 2023 and no delivery yet eventhough its...
Dear Jean,
Please accept our apology for the delay of your order. Our customer service usually informs customers once it is confirmed that we can't avoid the delay.
I will investigate what happened in your case that you were not informed in time.
Feel free to reach us anytime at +971 4 223 1780 or +971 56 33 88 642 during working hours and we will be happy to assist you!
You can also send us an email at support@gear-up.me
Have a great day, Zee, Customer Service Manager at Gear-up.me.