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Book a flights ahead of time, paid extra for nonstop direct flights with specific time and it got changed to a overlay 5 hours wait with 1stop, so unprofessional and unconsidered
The day of the booking was told by Priceline representative that I have airport transportation included only to find out I don't have a ride to and from airport and when I didn't received vaucher I called again was told to call different places which since I booked my vacation with Priceline they should have help me instead redirecting me somewhere else, horrible customer service definitely won't book it with them again or will not recommend to anyone
Tip for consumers:
Not as promised and not all representative on the same page
Products used:
All inclusive resort with flight package and Airport Shuttle
Ewa W.'s review of Priceline earned 3 Very Helpful votes
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