Ev I.

Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service.

Had to cancel my plane reservations and even though I paid fees for flex dates and cancellation, my refund was shorted $273. No explanation or details why, so emails are sent and I get automated replies. Can't access them via laptop, they insist on downloading their app. So, did that, and I get their bot - no live with to speak. According to my original reservation, they are about to close out my reservation, so I am trying to contact them before this happens.

Found them through the kayak.com website when I selected their air fares for a non-stop flight from Boise, ID to Las Vegas, NV. Not that far, shouldn't be too expensive or difficult, right? The price I selected/agreed was not the same when it came down to paying for it. They nickel & dime everything, i.e., pay for carry-on luggage, pay for an assigned seat, pay to check-in and misc. Fees. I would not recommend them and will not use them again. Buyer beware.