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I bought 8 items I wanted to return 3. I never got the preprinted label. I live in Vancouver Canada. First I try to do the return online wouldn't let me do it. I contacted costumer service by chat and phone after more than an hr. They wouldn't help me they told me the can't send me a label, keep telling to go to a US store and return it. They keep saying sorry but at the end they didn't do anything. Why is so hard to do return in this store, and why they can't send another label. Not only paid in USD now I cant get my money back. By the way quality is very poor. First and last time im shopping at this terrible store.
Tip for consumers:
Don’t shop online , at least not in Canada. There is no stores and costumer service wont do anything to help. Jut telling you to drive to a us store and do the return there.
Products used:
Dresses fitting is not so good
Not only the quality is horrible, the size is not accurate, but you paid too much for delivery and also I never was told that I needed to pay Costums. So I paying more than a $100 CD. Fot a dress that maybe is worth no more than CD$40
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