I bought one of their hoverboards in the middle of June 2016. I received it on time but shortly after I started using it, it broke! I used the proper care from the manual but nothing works on it any more. The battery life is only 10 to 30 minutes, it can barely hold a charge at all, it breaks down and sends you flying off the front when it dies, and can barely hold my weight which is 100 pounds. This company has the worst customer service that I have ever experienced when ordering online. Do not buy from this company it's a big scam, you will regret it in the end.