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Instead, they make YOU pay return shipping! FIVE minutes after placing an order I called & they said it was "too late" to cancel it! I will NEVER order from them again!
On CPAP supplies M2
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Empty.
Package got lost in transit likely due to a wreck in the weather and their customer service is...
We apologize for the inconvenience. We pride ourselves on being able to ship most orders same day and as such any non-prescription orders are auto processed within 5 minutes. This was the case with your order as well. Once an order has been processed, the warehouse has already started to work on it and we have no way to cancel the order any longer. This is to ensure we can keep our promise to our customers and get their orders shipped out in a timely manner. Again, we apologize for the inconvenience and have also sent you an email with further information to rectify this.