I needed my paper to be edited and formated. Only very few edits were done on the paper. No formatting was done on the paper at all. I could have done the edits by myself instead of wasting my money. I wasted almost $300.00 for nothing. I am very disappointed. Almost everything on the paper came back the same way just as I wrote it. I was not impressed with the job at all.
Hi Esther,
We are very disappointed to know that you were not satisfied with our service. We have been in touch with your editor and we see that he made a total of 970 changes with 615 insertions, 321 deletions, 14 formatting changes and 20 comments in your paper and it is confusing to us as to why you are saying that we made very few changes to the document. In some cases, where the customer requests a specific formatting style, then we adhere to it, but if the formatting is not specified, then the document is formatted just to keep the style consistent throughout the document.
The editor also made comments for deleting any repeated content, updating citations and updated the sentences to make the document more effective. We always try our best to satisfy our customers and we are disappointed that you were not. We hope that you will give us a chance sometime to correct your impression of our service.
Best regards,
PaperTrue Team