I order a dress on Black Friday and when I reserve it it was the wrong dress. I reorder the dress with in a week, my event pass and had to wear the dress that i didnt order. To me it seens that they dont care of what they send to people. So disappointed, it was my favorite online store. I will never order from fashion nova again. And plus my sister order a dress she reseave a diffrent color dress. Heart broken
We apologize for this unpleasant experience, we understand where you're coming from and thank you for addressing the issue. We value our loyal customers and would love to rectify this situation. Please email me at Kat@fashionnova.com