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ernest l.

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1 Review by ernest

T-Mobile

  • T-Mobile

“Charged for line I didn't know about.”
8/4/23

First I'm been with T mobile for almost 11 years. I get a upgrade foe one of my lines,and trade in my old phone. 14 months later I realized I have a extra line on my account, so I question it,and the TEAM MEMBER told me of said line. And informed me I would not be reimbursed for the overcharge! That's really unfair t charge someone for something they don't have or know about. What do you do?

Tip for consumers:
Yes I think it's totally UNFAIR to charge customers for something they don't have,and nit reimburse them for over charged item. Complete BS

Products used:
Samsung

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