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A couple days later i received the other two sets of tickets by FedEx. Same thing only worse. Seats even worse than the first set, never would have bought these either and on top of that seats were a partial/obstructed view which SeakGeek customer service assured me two different times would be noted or shown before final purchase was processed. Nothing was noted at any time before or during or after purchase process.
I will be contacting SeatGeek for refund of these tickets.
Truly terrible policies.
I used SeatGeek to get tickets for 3 families, 10 people. All good (saw all pricing, site works quickly, etc) until had to pick seats, could not see any seat info.
I spent couple hours explaining to our group, everyone frustrated and unhappy. Bought 3 sets of tickets finally.
The first set of tickets seats are terrible. Would have never bought these if knew where the seats were.
Waiting for delivery of the other 2 sets of tickets and everyone on me bec they saw how bad the seats in the 1st set were.
This is terrible customer service. SeatGeek can easily have seat info provided and avoid putting customers thru this frustration and uncertainty.
Will avoid using SeatGeek until this changed.
Erik
Erik Kafarski
*******@gmail.com
I used StuHub to look for tickets for 3 families, 10 people. OK until had to pick seats, could not see any seat info.
I spent a lot of time explaining to our group, no one willing to take chance spending money and not know where seats are. This wasted a lot of my time and frustrated everyone.
This is terrible customer service. StubHub can easily have seat info provided and avoid putting customers thru this frustration and uncertainty.
I recommend not using StubHub until they change this policy.
Erik
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Thank you Erik for this feedback as we always want our customers to have a great experience. We don't require our sellers to list seat numbers but we will pass this feedback over to the appropriate team for review!