- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a bed frame from this company and it had missing screws. Ive been trying to reach someone via phone and email, no one answers the phone, returns your voice messages or responds to your emails. Its been two weeks now!
I DO NOT RECOMMEND this company! The bed frame we bought from them target and home depot also carried at the same price, it was out of stock in both those places when we ordered from this company. Since then its become available in both those location. Dont order from this company, wait for a more reliable company to have them in stock.
Erika P.'s review of English Elm earned a Very Helpful vote
Erika hasn’t received any thanks yous.
Erika doesn’t have any fans yet.
Erika isn’t following anybody yet.
Empty.
If I could give a negative 10 I would. I purchased a complete set last year that was over $2,000...
We ordered an oval table in November and received it in February. To add insult to injury, the...
Hi Erika, we understand how awful this experience is, and we sincerely apologize for that. The best way to contact our team is through our email. You may send a report of these missing screws to orders@englishelm.com and they'll be happy to assist you with the process. You may also send a message to any of our social media accounts for some assistance that you may need.