Erika l.

MY PACKAGE NEVER ARRIVED! On the day they delivered and UPS marked my package as delivered, I searched my entire building. NOBODY FOUND IT. The people who work in my building all went after this, they looked inside other residents' boxes. EVERYTHING was done. Nobody has ever seen this. I was advised by the person in the building to open a ticket at UPS. Because they put it as delivered and it NEVER WAS. A person from UPS called me and said they would do everything they could to resolve my problem as soon as possible. I still have no response to this day. They even sent it to the website telling me to contact Lululemon (the store where I should have received the order), because they actually couldn't find it. I'm not to blame, the building is not to blame. This package NEVER ARRIVED. The amount was paid, UPS received it, and since November I have been without RETURN.

I placed an order in November! He never arrived at my house. I opened a complaint with UPS and on their website, it says to contact you! On the website it says it was delivered on November 28th, but this package never arrived and UPS called me once, I gave all the details, the people who work in the building received a call from UPS and said they hadn't received my package, and to this day no one has told me returned.