Emily A.

I was taking advantage of YR 2 for 1 sale. I selected the first product and clicked on list of "FREE" products for my second product. However, no where did it state that your second product is free only if it's less than your first product. You get charged the higher priced item. So you could purchase a lip balm for $4 and BB Cream for $35 and you get charged $35 and get the lip balm for free. What a deal!

My order was shipped very quickly, but no 'free gift with any purchase' and no free samples.

I have been a loyal Yves Rocher customer for over 35 years when it had great products, unique free gifts and superb customer service. Sadly, I have experienced a rapid decline of a great company. I predict that Yves Rocher will be folding in next few years.