- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I made a reservation via the website and after contacting the hotel there is no room. I
Have been charged the amount of the reservation by Zenhotel and cannot
Cancel it because it is a non-refundable/non-refundable reservation. After
10 emails sent asking them to find a solution and book another hotel
Under the same conditions, I am still without any response from them! These practices are scandalous! They must be denounced to the DGCCRF reservation *******019
I made a reservation via the website and after contacting the hotel there is no room. I have been charged the amount of the reservation
Emilie M.'s review of Zenhotels earned a Very Helpful vote
Emilie hasn’t received any thanks yous.
Emilie doesn’t have any fans yet.
Emilie isn’t following anybody yet.
Empty.
I was charged for my hotel room twice. Calling fraud on this company. Save your money and book...
Dear Emilie,
We apologize for the issue described!
Now we are examining the situation to get back with the proper solution.