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Zenhotel.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
I made a reservation via the website and after contacting the hotel there is no room. I Have been charged the amount of the reservation by Zenhotel and cannot Cancel it because it is a non-refundable/non-refundable reservation. After 10 emails sent asking them to find a solution and book another hotel Under the same conditions, I am still without any response from them! These practices are scandalous! They must be denounced to the DGCCRF reservation *******019
I made a reservation via the website and after contacting the hotel there is no room. I
Have been charged the amount of the reservation by Zenhotel and cannot
Cancel it because it is a non-refundable/non-refundable reservation. After
10 emails sent asking them to find a solution and book another hotel
Under the same conditions, I am still without any response from them! These practices are scandalous! They must be denounced to the DGCCRF reservation *******019
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