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Ellie M.

Pennsylvania

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1 Review by Ellie

Kylie Cosmetics

  • Kylie Cosmetics

“Customer service/return policy”
7/27/23

I just placed an order which I ended up making an error and ordered 2 colors of same by mistake. Saud 72 hrs processing so i attempted to cancel my order and resubmit. I contacted customer service and their response was quote: "All sales are final and the do not accept any returns or exchanges."
72 hours and you can't correct or cancel an order that won't be shipped for several days.
Very sad...unfortunately I will not be a return customer.

Products used:
LIQUID LIPSTICK KITS

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