After a year of terrible service, I had to give up on Sendle. They won't pick up on the scheduled date and on top of that, they constantly lose parcels and I have to file an insurance claim for each, but I never really got my credit back. Nothing. I've lost hundreds of dollars because of Sendle's poor service and it seems to me that they don't care at all. They don't have decent support service - no calls and it takes several hours before they respond to my ticket, and if you file another ticket it will slow down your first one. It's not just disappointing, but also unbelievably incompetent it blows my mind. Management seems to be weak and departments don't have direct interaction with each other.
What is going on with Sendle?