Thumbnail of user elizabethw541

Elizabeth W.

Contributor Level

Total Points
81

1 Review by Elizabeth

UPS
  • UPS

1/23/20

I paid for a package to be sent with thousands of dollars worth of assorted trucking electronics, fuel cards, bank cards and a pre pass.
I paid for an ADULT signature (full name) and was assuted I would receive a hard copy by mail. We have been with the company it was shipped to for 30 years. The signature the driver says is on there doesn't belong to any employee.
There are escrow deposits on each item ranging from over a thousand dollars per item. I have gotten nothing but the run around on where that package is and who really signed for it.
Although I've repeatedly told UPS I'm the shipper, they're confused and think I'm both the shipper AND receiver!
They tell me they can't contact the office where the package was delivered. Then they tell me they did contact the office. So they lied.
They're tracking system sucks. I signed up for updates and was getting them while in transit but I never received notice of delivery which started this whole mess.
At this juncture, I've spoken with more than a dozen reps. None of which read my prior messages and have no idea what's going on.
Thank you UPS for losing/stealing thousands of dollars worth of equipment. You'll be hearing from my business attorney's.

Elizabeth Has Earned 1 Vote

Elizabeth W.'s review of UPS earned a Very Helpful vote

Elizabeth hasn’t received any thanks yous.

Elizabeth doesn’t have any fans yet.

Elizabeth isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user svetlanam65
Svetlana M. reviewed UPS
4/11/24

Bewertung: UPS ist zweifellos das schlechteste Unternehmen der Welt. Sie liefern Pakete nicht...

Thumbnail of user kens375
Ken S. reviewed UPS
4/8/24

I just closed my UPS account. Why? I kept getting billed for shipments from the same shipper in...