I paid for a package to be sent with thousands of dollars worth of assorted trucking electronics, fuel cards, bank cards and a pre pass.
I paid for an ADULT signature (full name) and was assuted I would receive a hard copy by mail. We have been with the company it was shipped to for 30 years. The signature the driver says is on there doesn't belong to any employee.
There are escrow deposits on each item ranging from over a thousand dollars per item. I have gotten nothing but the run around on where that package is and who really signed for it.
Although I've repeatedly told UPS I'm the shipper, they're confused and think I'm both the shipper AND receiver!
They tell me they can't contact the office where the package was delivered. Then they tell me they did contact the office. So they lied.
They're tracking system sucks. I signed up for updates and was getting them while in transit but I never received notice of delivery which started this whole mess.
At this juncture, I've spoken with more than a dozen reps. None of which read my prior messages and have no idea what's going on.
Thank you UPS for losing/stealing thousands of dollars worth of equipment. You'll be hearing from my business attorney's.