Elizabeth v.

I've unsubscribed numerous times but a female who called and literally threatened to report me to my "boss and pastor" for giving her a bad business review on the Better Business Bureau website keeps sending me ads for her horrible dating service through Paperless Post. I don't want to have any contact with someone who would threaten my employment because she doesn't do a good job in her own field, but this company is aiding her in harassing me.

So, after waiting over an hour and twenty minutes, I tried to have the status of my order updated only to get an error that Eat24 couldn't update the status. Then I initiated a chat, which only took them 29 minutes to start, at which point their chat statement requested that I wait "a second" for them to check the status of my order. When I pointed out minutes later, that more than "a second" had elapsed, I got repeated chat messages stating that they just needed a second for them to check my order status.
Calling wasn't much more helpful as I was on hold for 4 minutes, then got a guy who said their system had errors tonight but he'd check my order status. Eight minutes later, he said the restaurant hadn't received my order as "their fax was down" but that the restaurant would send deliver the order in 40 minutes. This would mean that I'd be waiting over 2 hours for food, and still tipping on a horrible experience. I am disgusted with this company and will never use them again.