Elizabeth S.

I contacted Lisa Decker because she was highly recommended by a friend, who installed cabinets in several properties. I loved my friend's kitchen and was able to find several products on the website that seemed to be competitively priced. I met with Lisa at the Largo, FL location and immediately fell in love with York Driftwood line. Lisa helped me to refine the design. I requested for the cabinets to be delivered assembled, and all 19 cabinets were assembled and delivered in record time. My kitchen installer was very pleased with the quality and how well everything fit together. It took about 24 hours for two people to complete the installation including cabinet pulls. All cabinets came with plenty of hardware. The only drawback I could see is that the shelves in the cabinets were impossible to re-position after you installed them once - this was due to the type of clips supplied with the cabinets. Had I thought about it, I would have bought different clips in a hardware store. Bottom line: these cabinets are the best quality for the price. I will definitely come back when I am ready to do another project.

I tried to order a refurbished iPhone 5 from Groupon.com for 3 days. My order was rejected 12 times. I called customer support 6 times. Every time I was kept on line waiting while the service rep was checking out the problem. I was given bogus reasons like "somebody else is trying to log on to your account" (which I just created), "your credit card was rejected" I tried 3 different cards, then called the credit cards and was told that the order came in with $0 an that it was approved. Finally, I gave up an sent customer support an email that I bought longer wanted to buy the phone. I received a response that they were working on my order. I sent another email saying that I already bought the phone. That was Aug. 13. On Aug. 14 I received an email that my order was completed - (on a credit card that according to them was rejected). Un fortunately, I sew rhw email a couple of hours after it was received. Called customer support immediately and was told that it was too late, the order was already in progress. I tried to point out that it was Sunday and nothing gets shipped on Sunday, that yheur website said that often he orders could be canceled within 3 days - nothing helped. I was told that I have to send the phone back when it comes in. It was a gift for a person in another city. So, now the person is stuck with the return process. On top of other, today is Aug. 20 and the phone is not here while my credit card has been charged and their website states that we should wait 10 days after the return was received for the credit to show up on the credit card. So, in effect, that have about a month to use my money.