When we arrived in French sector Geneva, the Alamo desk was shut despite being able to book this time with GotRenalCars. Thi smeant an expensive night in a hotel in Geneva for the 5 of us. Of course, cannot get hold of anyone eith at Alamo or GotRentalCars. Next morning claimed that booking was no longer valid and could only have much smaller car. Rude and unhelpful. No way to get help. The review I gave in response to their remail requesting feedback suggested that someone would contact be shortly - over two weeks later and no further forward. Don't use them.