Elina P.

I ordered a evening dress from JJsHouse. To make sure the dress would fit, I provided my own measurements. The dress matched the pictures at the webpage. The top of the dress was quite long for me and that had to be altered, but that is quite understandable as I am short (about 5'1", 155 cm) and they did not ask the measurement from hollow to waist. The dress came within the given time frame (the dress actually arrived even before it was scheduled to ship!). Very happy with my dress, would order again.

I ordered two dresses from Light in the Box. I was very satisfied with the first dress which came as described and matched the pictures provided in the Light in the Box webpage.

However, I am not satisfied with the second dress I ordered as it did not include a sweep/brush train as described, but instead the dress was floor/ankle lenght also from the back. On top of this, the top on this second dress was completely see-through. I did expect the top to be see-through at the back, but not at the front as well. This did not come trough from the pictures provided in the page and it was not mentioned in description. As such, I am not able to wear the dress with a nude bra.

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Light in the Box customer service team contacted me and offered a solution to the problem with the dress. They were very helpful and had initiative. The quality of customer service is impeccable, and in the end all turned out well.