I saw lots of bad reviews after placing an order so I was nervous and constantly contacted customer service at Eric Dress. I recieved my gown after in 3 weeks and it fit almot perfectly. I ordered the size based on their chart which was 5 sizes more than my usual dress size so I was unsure how this was going to fit. Turned our just fine. I have one area that needs to be adjusted but there was no way I could have ordered a size smaller. I was skeptical but very happy with the product. The gown looks beautiful and you can't beat the price. I would recommend this site but please make sure you follow their directions on how to order the right size. I'm a size 6 or 8 in a dress and had to order a 16 according to their chart.