I ordered 3 items and never received one but was fully charged for the order. Instead I got a note that said the item was out of stock. When I called them about my refund they transferred me to different "specialists" and told me I would be getting a call back. After calling them 7 times now and a month later still no refund. They also had me provide a picture of the note because they did not believe me. Worst customer service ever!