I attempted to return a defective Top I purchased online to a store to avoid the ridiculous $6.99 shipping cost. Unfortunately the store was closed do to the corona virus. I called customer service for a one time free of charge shipping return label and they refused. I am shocked how there is no loyalty to their customers. They make millions of dollars on us and can't provide a one time courtesy. It is not so much the money as it is the treatment of their customers. Never again will I shop there.