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I had never used this platform before. I wasn't sure what to expect. I still haven't been paid for the "sold" item and they stole my shoes from another transaction. I immediately removed my account. I will never use them again!*****
Tip for consumers:
I wouldn't use the site again. Can't actually talk to anyone, thus no recourse.
Products used:
Sold handbag and shoes. Shoes stolen, purse never got the money.
Customer bought a designer belt, in excellent condition. I had several photo's of the front and the back, NO damage! Close up photo's; I wanted to be transparent. Suddenly after 34 hours from delivery, there was suddenly damage-maybe from the shipping. What? I've sold A LOT and only have 5 star reviews. They didn't ask for additional pictures or even respond when I submitted comments. Just that they were allowing her to send it back. So now I have a damaged item... I won't be using them anymore. I emptied out my closet and I'm waiting to get paid from the last 3 items that were sent out this week to close the account completely. Unfortunate that they didn't do research. They just took this fraudulent customer's word for it.
Tip for consumers:
There is no actual customer service. Response is SLOW and they did no real research into the issue. Customer damaged my item and they didn't look at the photo's I took of the item BEFORE it was shipped and in that customer's possession. I enlarged the photo's and requested to send them in so they could see the condition before it left my possession. Never got a response until 4 days later saying she could return a damaged item to me. I guess they just want to waste money on shipping...
Products used:
Accessories
EJ hasn’t received any thanks yous.
EJ doesn’t have any fans yet.
EJ isn’t following anybody yet.
Empty.
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There were hiccups on my 2nd sale on their platform but I forgave them. They actually got the...
