I booked a 2 family trip to cancun for all 10 travelers to be on the same flight the agent told me ill put you all on the same flight and i trusted him 3 days later i look at both family tickets and both families coming back to new york are different called orbitz they say there is nothing you could do there is no refund! IT WAS ALL THE AGENTS FAULT! THANKS FOR RUINING MY VACATION NOW ORBITZ WE DONT EVEN WANT TO GO ANYMORE!