- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I had the same problem with all other customers. I used their online resume template in Dec 2014 for $1.95 with my automatic payment credit card, and just realized today that they have charged me $39.80 for 5 month without sending me any receipt or notification whatsoever. When I called, they said the same thing as they told other customers, that it is in their policy the auto pay occurs after 14 days. They charged me so far $200 for no service provided, and they only agree to refund $39.80.
These guys need to be reported for their deception. I will fight. We all need to do something to stop this crime!
Eegghh C.'s review of LiveCareer earned 3 Very Helpful votes
eegghh hasn’t received any thanks yous.
eegghh doesn’t have any fans yet.
eegghh isn’t following anybody yet.
Empty.
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Eegghh C.,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your account settings.
Since the subscription has already been cancelled, rest assured that you will not be billed any further. We have also sent you a cancellation confirmation email for your records.
Please contact me again if you have any further issues.
Best Regards,
Anna
LiveCareer