I purchased a 48 x 96 sheet of mahogany veneer for a project. It started with the check out when there were qty 2 not 1. I changed it and double checked the order. I get confirmation of Birch veneer being shipped. 10 minutes after I order I contacted Rockler. They said basically tough luck, read the terms. Since online orders go straight to the warehouse no returns, changes or refunds are allowed. I received it today and it's a 24 x 96 that wasn't even correct, it should have been 48 x 96. I will no longer shop Rockler and will give bad reviews every chance I get. I got my 48 x 96 mahogany veneer from woodcraft with no issue.