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Duane V.

1
Level 1 Contributor

Contributor Level

Total Points
353

3 Reviews by Duane

  • Shut Up And Take My Money

5/27/20

This company is a bit of a joke. I ordered a simple product. It was supposedly in stock. I ordered it over 6 weeks ago. It was supposed to ship in two weeks. It has now supposedly been shipped and it has been an additional two weeks so far.
They are the most rude and unhelpful company I've ever had the displeasure of dealing with. You can get no answers or help from them. They just continue to insult you thinking it's funny.
Never again will I deal with this poor excuse for a
Company. Take my advice and stay away!

  • Ganja Estates

3/9/20

This is a scam site! I ordered product from them. It didn't come. When I asked about it they told me I had to pay an additional $80.00 in insurance to get my package. I didn't want the insurance and told them that. Then they said I needed it for customs but my product was supposedly in my state already!
Didn't make any sense! Then the person I was dealing with actually called me an a##hole!
This company is dangerous to deal with!
Now they are Telling me it's My problem to get my money back!
If you look at the other reviews you will notice that EVERY one of them is written in broken English. When I pointed this out to them they insulted the English language. They are POISON!
I've lost my money with no hope of getting it back!
DONT BUY FROM THEM!
Ganja Estates response is a lie. I have an order number, emails from them and a slew of text messages. I'd be more than happy to share them
On this site if it's allowed. They are lying to you!
Here are just a few
Of the correspondence that I have had with them.

  • CARiD

2/27/20

In November of 2019 I purchased over $3000. 00 worth of tires and rims. They came with "programable" valve stems. I have had issues with the valve stems since i put the tires on in January of 2020. They wont auto learn and no one has been able to program them. I called CARiD and their customer service was horrible. I called 5 times and spoke to a different person every time. EVERY ONE OF THEM was absolutely rude, insulting, called me a liar, and completely talked over me. They ALL did this. I believe that they are trained to act like this to frustrate you and avoid the situation. They were all so rude that I will never use this company again. They try to avoid their issues and faulty equipment and put the blame on you. They actually wanted me to get a note from my mommy(mechanic) like I was 6 to prove I wasn't lying. My mechanic just laughed at me. So what will I do? I guess live with the faulty valve stems that they won't replace, change them out when I get new tires in two years and NEVER AGAIN USE CARiD. Take my advice and buy on another site. If you have issues at least you won't be treated like you are a lessor person and insulted continually by a host of "customer service" reps. I'm done with this company and reporting them to the Better Business Bureau along With the Attorney Generals Office.

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Carid C. – CARiD Rep

Dear Duane, thank you for sharing your experience.

We are sincerely sorry for this huge inconvenience with the programmable valve stems. Your frustration is completely understandable.

Please, give us an opportunity to assist you further with the issue and make things right!

I kindly ask you to email me with your order number at chester.ha@carid.com, so I could locate it in the system and look deeper into this issue as well as offer you compensation for the inconveniences.

I look forward to your answer!

Sincerely, Voice Of Client at CARiD.com

Duane Has Earned 11 Votes

Duane V.'s review of CARiD earned 2 Very Helpful votes

Duane V.'s review of Ganja Estates earned 7 Very Helpful votes

Duane V.'s review of Shut Up And Take My Money earned 2 Very Helpful votes

Duane Has Received 1 Thank You

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Dave K. thanked you for your review of Ganja Estates

“Thanks you for the review this scammers need to stop!”

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