I have been shopping on this auction site for over 3 years but more during the pandemic since I'd rather not frequent my local thrift and consignment spots since thrift shopping requires being indoors with strangers for hours.
I've had mostly great experiences (95% of the time) on the goodwill auctions. On one occasion, a glass item broke during shipping, and another (a Gucci bag) had undisclosed damage. I was provided a refund on both occasions.
I've won bids for many beautiful designer purses and sunglasses (Chanel, Gucci, Fendi), a couple of NWT designer clothing items, shoes and boots, Yurman bracelets, Tiffany & Co. Necklaces and bracelets, etc. Yes, you need to be cautious. Most designer items come with a certificate of authenticity. Don't overbid, ask questions via the app prior to the auction. When you receive your items, please wash/sanitize as you do with any thrift store purchase.
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We're glad to know you're satisfied with your shopping experience.