Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
Usually the email team response time is within 24 hours and we suggest you could check your spam later. Please kindly be noted not to reply any notification-only email. Regarding to the refund time, once approved, please refer to the below link to check under the payment method you chose.
https://m.newchic.com/help_center/return-faq169.html?cat_id=169
Or https://www.newchic.com/help_center/return-faq169.html
To protect the customer privacy, for more details, please submit your request at https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thanks for your cooperation in advance.
Best regards,
Newchic team
Doreen Has Earned 6 Votes
Doreen N.'s review of NewChic earned 6 Very Helpful votes
Dear Doreen N.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
Usually the email team response time is within 24 hours and we suggest you could check your spam later. Please kindly be noted not to reply any notification-only email. Regarding to the refund time, once approved, please refer to the below link to check under the payment method you chose.
https://m.newchic.com/help_center/return-faq169.html?cat_id=169
Or https://www.newchic.com/help_center/return-faq169.html
To protect the customer privacy, for more details, please submit your request at https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thanks for your cooperation in advance.
Best regards,
Newchic team